A "pre-order" item is an item that is not yet in stock
By placing a "pre-order", you are guaranteed to get the item pre-ordered at a price less or equal to the price of that item when it will be in stock.
Full payment and booking deposit
To confirm the reservation of a "pre-order" item, you have to pay it when you validate your cart (click on the "Check Out" button).
It is also possible to book your product with a booking deposit. This option is available until one month before the arrival of the product in stock.
To proceed in this way, please make a click on the button "Payment option" on the page of the concerned product, then choose "Booking deposit".
You can pay the balance of your order anytime using the payment option "Balance payment of a booking deposit order". If you don't do it, balance payment of your order will be requested by email 15 calendar days before arrival of your product in stock.
You will have to proceed to your payment within 7 calendar days .
If this deadline is not respected your order will be cancelled. Your deposit will not be refunded and will be used to cover administrative costs incurred by MYTH FACTORY.
Check our video to discover our booking deposit system :
Shipping / Order including "in stock" items and "pre-order" items
Your order will be shipped when all items are available. By paying extra transportation costs, you are free to request a partial shipment of your order : contact us.
Date of availability
We have unfortunately no more specific information than the information on the product page on our website. If the delivery date indicated is the current month without any information about the exact day of arrival, it means that we have not yet received more details on this subject.
Date of availability of "pre-order" items is provided by the manufacturer / distributor for informational purposes and regularly updated (once a month).
The product will be shipped immediately when it will be in stock, upon delivery of the European shops by the distributor.
When you pre-order a product on our website, we make our best to ensure that you will receive this product at the moment of its arrival on the market. In order to preserve our excellent relations with our suppliers, we can not cancel products that we reserve for you.
Therefore, any cancellation of a pre-order gives us workload and storage concerns.
This is the reason why we do not refund the deposit you paid in the event of a cancellation.
Customers who have pre-ordered their product with a full payment will get back the amount initially paid, reduced by a non refundable deposit of 15 %.
Myth Factory has also the right to :
- refuse any new order from customers who have canceled one or more pre-orders in the past
- refuse any further shipment of merchandise until Myth Factory receives the balance payment of pre-ordered items, reserved with a deposit and available in stock
- cancel registered pre-orders from customers who have canceled one or more pre-orders in the past
We thank you in advance for your understanding.