Parcels are shipped within 48 working hours (we are closed on saturdays and sundays).
As soon as your parcel is shipped :
- If you asked a Bpost delivery :
We will send you an email with a tracking link to track your parcel.
- If you asked a DPD / Chronopost delivery :
The carrier will send you an email with a tracking link to track your parcel. A second email will be sent later in order to inform you about the date and the timing of the delivery .
Shipping fees include handling and packing fees as well as postage and insurance costs.
Boxes are amply sized and your items are well-protected (check here our packaging policy)
We do our best to reduce our environmental impact :
- By using a maximum of recycled materials to pack your orders
- By choosing environmentally friendly's carrier